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              Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

              DIGITAL PERSONAL FINANCIAL SERVICES

              Keep customers at the center

              Keep customers at the center

              2.2 million
              mobile and online customers onboarded when a leading U.S. bank migrated to an online banking platform.

              Build customer-centric experiences.?

              Your customers want to do their banking in new ways. With our integrated suite of services, they can. Our teams help you build technology and operating models for the future. Whether your focus is retail or commercial, create next-gen, end-to-end experiences that deliver more efficient operations and processes.

              PROOF POINTS
              Reimagine online and mobile banking?

              Discover how a U.S. bank energized its mobile and online platform with a new UI and automation that reduced functional testing by 80%.

              READ THE CASE STUDY
              Virtual US bank creates next-gen experience

              Account origination time, reduced from three to four days to a few hours

              READ THE CASE STUDY
              YOUR CUSTOMERS’ NEEDS
              Unlocking Digital Value
              How do we make such a profound
              impact
              to our clients?

              Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

              START THE EXPERIENCE

              It all starts with your customers.

              HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

              It all starts with your customers.

              Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

              How do we do it?

              01

              By helping you build a Digital Business

              Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

              Learn More
              02

              A Digital Business with Digital Operations

              Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

              Learn More
              03

              A Digital Business with Digital Operations powered by Digital Systems & Technology

              Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

              Learn More

              Customized Business Solutions

              We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

              Packaged Industry Solutions

              To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

              Create value. Everywhere.

              Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

              01 Digital Business

              Go beyond supporting business and advance it.

              Learn More

              02 Digital Operations

              Reimagine and create new digital processes.

              Learn More

              03 Digital Systems & Technology

              Simplify, modernize and secure your IT backbone.

              Learn More
              BANKING ECOSYSTEM

              Targeted solutions

              Smart packaged solutions to help banks transform for the digital age.

              Customer 360

              Gain a real-time view of customer relationships across all banking products.

              Application and Infrastructure Support

              Simplify your bank’s IT environment and save costs by standardizing across operations, tools and processes.

              CCPA Services

              Prepare for the systems and processes you need to comply with the California Consumer Privacy Act (CCPA).

              Additional capabilities

              • PAYMENTS MODERNIZATION

                IMPROVE CUSTOMER EXPERIENCE

                Update legacy payments systems and ensure customer convenience by implementing Global PayPlus (GPP) payment processing engine along with wrappers on top of the platforms.?

                Cognizant Payments Modernization includes:

                • Rich user experience on top of GPP core payment processing engine
                • Important capabilities such as initiating domestic (BOOK & FED) and international wires (SWIFT), voice wire customer management and voice wire processing (IVR)?
                • Modernize legacy domestic and international wire transfers
              • MULTI-BANKING CASH MANAGEMENT

                TRANSFORM AND SIMPLIFY

                Our solution transforms the often expensive, complex approach to multi-banking.?

                Cognizant Multi-Banking Cash Management offerings include:

                • Integrated online and multi-banking platform?
                • Flexible display options
                • Online onboarding of third-party accounts
                • Single login for liquidity overview across banking relationships?
                • Simplified data aggregation?
              • FX PAYMENT ENGINE

                MAKE GLOBAL CURRENCY PAYMENTS

                Cognizant FX Payment Engine enables you to make global currency payments to almost any part of the world and book FX deals. By eliminating the need for multiple Nostro accounts, your organization lowers operational costs.?

                Cognizant FX Payment Engine’s key features include

                • Scalable solution?
                • JEE platform based on SOA?
                • Separate portals for payers, client services, operations and user support
              • BLOCKCHAIN SOLUTIONS

                TAP INTO REAL-WORLD DISTRIBUTED LEDGER APPLICATIONS

                At Cognizant, we’ve taken blockchain beyond the innovation lab and into our clients’ business processes.

                From tracking and transferring money or inventory to post-financial settlements and smart insurance contracts, blockchain’s potential to transform spans industries and applications.

                LEARN MORE
              PRESS ROOM

              In the news

              BANKING MANAGEMENT

              Leadership

              Jitin Eidnani

              Retail and Commercial Banking—Practice Head