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              REMAKING INSURANCE

              Digital transformation creates new value

              Digital transformation creates new value

              80%
              increase?in sales quotes after installing a mobile customer insurance platform.
              60%
              faster throughput after automating claims processing.
              70%
              costs recovered in new product development.

              It’s an exciting time for the industry as more insurers invest to transform their business models. Because innovation is key to driving growth, we deliver insight that strengthens your digital presence, levels the field and achieves business vision.

              DRIVEN BY RESULTS

              Benefit from our multidisciplinary approach.

              We bring together specialists in underwriting, distribution, claims, artificial intelligence and digital transformation.

              A Leading P&C Insurer
              RESULTS
              A Leading P&C Insurer

              improved its customer experience, slashed attrition and increased SLA adherence to 95% after migrating to a digital platform.

              LEARN MORE
              A Major L&A Provider
              RESULTS
              A Major L&A Provider

              leveraged agent and sales automation to integrate silos and reengineer agency operations while cutting costs 40%.

              LEARN MORE
              A National US Carrier
              RESULTS
              A National US Carrier

              digitally transformed its IT operations and improved fraud detection and prevention by 400%, among other benefits.

              LEARN MORE
              A US Life Insurance Major
              RESULTS
              A US Life Insurance Major

              struggling with dated legacy systems modernized IT using cloud services and slashed its price per policy by 46%.

              LEARN MORE
              YOUR CUSTOMERS’ NEEDS
              Unlocking Digital Value
              How do we make such a profound
              impact
              to our clients?

              Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

              START THE EXPERIENCE

              It all starts with your customers.

              HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

              It all starts with your customers.

              Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

              How do we do it?

              01

              By helping you build a Digital Business

              Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

              Learn More
              02

              A Digital Business with Digital Operations

              Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

              Learn More
              03

              A Digital Business with Digital Operations powered by Digital Systems & Technology

              Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

              Learn More

              Customized Business Solutions

              We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

              Packaged Industry Solutions

              To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

              Create value. Everywhere.

              Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

              01 Digital Business

              Go beyond supporting business and advance it.

              Learn More

              02 Digital Operations

              Reimagine and create new digital processes.

              Learn More

              03 Digital Systems & Technology

              Simplify, modernize and secure your IT backbone.

              Learn More
              BUSINESS INTELLIGENCE

              Recently published insights

              PERSPECTIVES
              How to Excel by Operating Through a Digital Maturity Looking Glass

              Here’s what separates Digital Dominators from Digital Dabblers in the insurance sector.

              VIEW PERSPECTIVES
              PERSPECTIVES
              4 Steps Toward a Continuous Delivery Operating Model

              To compete with digital startups and insurtechs, insurers must streamline their pipelines for rapid software delivery.

              VIEW PERSPECTIVES
              PERSPECTIVES
              Top 3 Digital Imperatives to Boost Competitiveness

              As insurtechs up the ante against traditional insurers, here are ways to stay competitive.

              VIEW PERSPECTIVES

              To achieve digital transformation and grow its market share, this Fortune 500 insurer installed an automated platform—and acquired 500 new customers in 60 days.

              LEARN MORE??

              How digital is transforming the insurance customer experience

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              PRESS ROOM

              In the news

              September 24, 2019

              New Cognizant AI Insurance Claims Platform Enhances Customer Service Following Natural Disasters

              August 1, 2019

              Intelligent Process Automation in Insurance Can Improve Customer Experience, Reduce Costs

              June 13, 2019

              Cognizant Helps Insurance Company Improve Its Customer Experience by Going Digital

              INSURANCE MANAGEMENT

              Leadership

              Ben Bengtson

              SVP, Global Leader

              Michael Clifton

              SVP, Strategy, Platforms & Ventures

              Meera Krishnamurthy

              SVP, SBU Leader

              David Althoff

              SVP, SBU Leader

              Christopher Blatchly

              Global Insurance Consulting Leader