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              Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

              THE DIGITAL DOWNSTREAM

              Disrupt complexity in volatile markets

              Disrupt complexity in volatile markets

              Operational efficiency transformed
              Our development of a fleet management tool for this Big 4 downstream client helped them to capitalize on growth through mergers and acquisitions.

              Cognizant’s Oil and Gas practice understands the complexities of the downstream landscape.

              With so many variables in play—volatile oil prices, refinery shutdown efficiencies, plant maintenance and safety regulations among them—top industry players rely on us for new ways to streamline operations and?manage agility without compromising profitability.
              Our digital offerings help downstream refinery operators, secondary distributors and retailers make better decisions that generate new value and growth. In short, to achieve enterprise transformation in the competitive years ahead.

              PROOF POINTS
              READ THE CASE STUDY
              In today’s competitive downstream markets, look to Cognizant’s digital offerings for lasting improvements.

              See how a major Saudi oil and gas company was able to integrate its enterprise components and automate its warehouse management system, increasing efficiency by 200%.?
              ?

              READ THE CASE STUDY
              YOUR CUSTOMERS’ NEEDS
              Unlocking Digital Value
              How do we make such a profound
              impact
              to our clients?

              Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

              START THE EXPERIENCE

              It all starts with your customers.

              HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

              It all starts with your customers.

              Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

              How do we do it?

              01

              By helping you build a Digital Business

              Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

              Learn More
              02

              A Digital Business with Digital Operations

              Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

              Learn More
              03

              A Digital Business with Digital Operations powered by Digital Systems & Technology

              Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

              Learn More

              Customized Business Solutions

              We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

              Packaged Industry Solutions

              To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

              Create value. Everywhere.

              Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

              01 Digital Business

              Go beyond supporting business and advance it.

              Learn More

              02 Digital Operations

              Reimagine and create new digital processes.

              Learn More

              03 Digital Systems & Technology

              Simplify, modernize and secure your IT backbone.

              Learn More
              OIL & GAS ECOSYSTEM

              Targeted solutions

              Smart packaged solutions that help downstream providers transform for the digital age.

              Digital Workforce Mobility

              A mobile operations platform that offers efficiency, control and predictability in yard operations.

              Operational Intelligence Platform (OIP)

              OIP helps field operations managers improve decision making, access more timely data and remain alert to possible problems.

              In a recent report analyzing IT services in the oil and gas industry, HfS Research named Cognizant to its “As-a-Service Winner’s Circle” for Energy Operations. Cognizant was recognized for its digital vision and connected operations across the value chain.

              READ MORE ?

              Additional capabilities

              • Digital Plant Operations

                MAXIMIZE YOUR REFINERY EFFICIENCY

                Digital Plant Operations

                Several Cognizant capabilities are aimed at making refinery operations run better and more efficiently. These include:

                • Enterprise Solutions for Plant/Refinery Operations—ERP product evaluations and implementations.

                • Integrated Plant Operations—Coordinates operations across multiple refineries and integrates data management for budgeting and forecasting.

                • Integrated Asset Management—IT/OT integrations and predictive analytics to monitor critical equipment from centralized remote stations; includes integrated asset analytics.

                • Industrial Mobility—Integrates industrial solutions with mobile devices to enable route compliance and improve overall asset reliability.
              • Digital Supply Chain

                OPTIMIZE THE SUPPLY CHAIN

                Designed specifically for our oil and gas clients, these solutions optimize the supply chain and help it run more efficiently. Our capabilities include:

                • Supply Chain Planning and Optimization—Features digital interventions across demand planning, product supply planning, connected hydrocarbon logistics reports, product dispatch, receipt and storage planning.

                • Supply Chain Operations and Scheduling—Includes inventory position management, production management, terminal management and schedule balancing.

                • Supply Chain Execution and Settlement—Includes digital interventions for handling multi-entity complex executions and settlements.

                • Supply Chain Reporting and Analytics—Features inventory optimization, product reconciliation, P&L analysis, risk management and more.
              • Digital Retailing and Marketing

                ENHANCE THE CUSTOMER EXPERIENCE

                Cognizant’s retail operations management solutions focus on identifying retail operations bottlenecks to streamline end to end solutions. Our services include:

                • End to End Management of Digital Applications for Fuel Business—Order to cash, procure to pay, and record to report process optimization, retail automation solution design and implementation, pricing analytics, operational analytics and fraud analytics.

                • Customer Experience Management—Includes advisory and consulting services and design and implementation of customized solutions to re-invent and re-imagine customer experience. Additional solutions include digital marketing, integrated loyalty program solutions, marketing branding and promotion management, digital interventions such as personalization, omnichannel payments, chatbots, cloud CRM, RFID, QR, wearables and virtual reality (VR).

                • Distributor Management and Performance Management Consulting—Technical support services to improve dealer performance including: end-to-end management of dealer applications (order management and dispatch management), implementation of distributor management system (DMS), financial planning and accounting, order management and sales forecasting.

                • Incentive and Reward Program Design—A variety of solutions designed to improve the customer experience.
              • Retail Merchandising at Convenience Stores / Omnichannel Replenishment and Order Fulfillment

                AUTOMATION FOR CONVENIENCE STORES

                Cognizant’s merchandising solutions for convenience stores include Retail Outlet Automation, real-time controls, visibility and operational insights for sales and operations. Related features include demand and supply planning, supply chain visibility and management, merchandising, vendor management and Digital Payments.
              SHOWCASE

              Featured work

              A Major Oil and Gas Provider
              RESULTS
              A Major Oil and Gas Provider

              carved out a long-term plan based on Cognizant’s research to understand shifting consumer preferences toward low-carbon fuels.

              LEARN MORE
              A Major Manufacturer of Tubular Technology
              RESULTS
              A Major Manufacturer of Tubular Technology

              used for oil and gas tied together several ERP systems it had acquired and saved 65% in operations costs.

              LEARN MORE

              How digital is transforming the oil & gas industry

              PLAY VIDEO

              The main challenge now is how to do more without inflating the cost level. This is where digitalization comes in.

              Director image
              Director, Cognizant Digital Business Norway

              Jan Robole

              PRESS ROOM

              In the news

              November 5, 2018

              Orica Selects Cognizant to Cloud-Enable IT Infrastructure for a Globally Connected Enterprise

              MAY 17, 2018

              Cognizant Recognized as Market Leader in Internet of Things Services by Research and Advisory Firm ISG

              August 18, 2017

              HfS Research Names Cognizant in “As-a-Service Winner’s Circle for Energy Operations

              OIL & GAS MANAGEMENT

              Leadership

              Rajaram Radhakrishnan

              Market Leader, Energy and Utilities, Manufacturing and Logistics

              Robert Gjetsund

              O&G Consulting Leader, Europe