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              Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond.

              Raising the Competitive Bar


              Whether it's exceeding expectations, earning customer loyalty or rewiring the supply chain, retailers can benefit by adopting a fresh digital perspective.


              The pace of change across the retail landscape is accelerating like never before. And it shows no signs of slowing down.

              According to recent Cognizant research, retailers with exceptionally strong revenue growth already derive a higher percentage of their sales from digital channels. The race to digital transformation is on, and there is no time for delay.

              Retail’s Next Frontier

              There’s plenty of room in the digital economy for traditional retailers if they shift focus from products to experiences, and blend the physical and digital to offer personalized shopping experiences.

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              SEGMENTS WE SERVE


              Maximize customer service and profits and meet changing demands amid increased competition and complex supply chains.

              DISCOUNT STORES

              Optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better retention.


              Adjust prices, fine-tune inventory planning and deploy next generation point of sale systems to enhance the customer experience.


              Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.

              How Digital Thinking Separates Retail’s Leaders From Laggards

              Our research reveals a surprisingly wide gap in how digital leaders and laggards perceive the digital future and are approaching these changes.

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              Cognizant's Retail practice helps retailers turn today's pain points into new business opportunities.

              Adaptive Spaces

              Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drag on your resources.

              LEARN MORE

              See solutions tailored to this industry.

              LATEST THINKING



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              TAKE THE FIRST STEP

              Serving customers by looking forward as well as back is a big promise, but the power of today's new digital capabilities is vast and growing.

              Let's talk about how digital can work for your business.

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              Thank you for your interest in Cognizant.

              We’ll be in touch soon.